Question for Adeeb Al Abdul Jabbar Recruitment Office

Hi can you help me I'm already finished my contract I live already here 3 years, I want to go home in Philippines but my employer said me that there's something wrong on my iqama when I search online they said it's valid I already tell them before I want to go home more than a months ago but until now there's is no update please help me i already call in your office but there's no one answer the phone please im begging to help me this is my number ********